|

If you receive an email
purporting to be from "Webmail HelpDesk" asking you
to "Update your account"- please be aware that it is
fraudulent!
This email is a
phishing scheme attempting to get your account
information.
Wigi Wireless will NEVER
ask you
to update your account or supply information in this
manner.
It's a good rule to
NEVER
give out any details about yourself
or any
account in response to an email, especially an
unsolicited one.
Phishing is defined as sending an
e-mail falsely claiming to be from an established
legitimate enterprise, such as a well-known bank or Wigi Wireless, in an attempt to scam you into
surrendering private information that will be used
for identity theft. The e-mail may direct you to
"update your information", download a form to fill
out, or visit a web site where you will be asked to
fill in personal information, such as passwords,
credit card, social security, and/or bank account
numbers. This is information that a legitimate
organization either already has, should have, or does not need to
have.
The email may state that "we" need you to re-enter
your account information. It may even threaten you
with the loss of your account if you don't respond.
This is totally bogus.
The term "phishing" came to be because they are
"fishing" for information and hoping you'll bite.
DON'T BITE!
How to
Tell if it's a Fraudulent Email
The best rule is: if you have any
concern at all about it, call the place that this
email is supposedly from. You can call us at WigiWireless
any time you receive something like this. You can
call us anytime if you have any doubts or concerns
about any email you receive.
Another thing to be suspicious
about is what they are asking of you. As an example,
ask yourself "WHY would my wireless company need my
date of birth and my social security number?" The
answer, of course, is: We don't. We simply don't!
Admittedly, some of these emails
and phony web pages are pretty good. They'll have
good graphics. (Anyone can steal graphics off the
web!) But these things usually give themselves away
with poor spelling or bad grammar. This is the text
of one that has been received recently by a Wigi customer*...
From: "Webmail
HelpDesk" <websupport@helpdesk.com> Sent: Thursday, March 12, 2009 2:46 AM Subject: ***Update Your Webmail Details***
Dear Webmail User,
This message is from Webmail HelpDesk to all
our account owners.
We are currently upgrading our Webmail
Account database. We are deleting all unused
Webmail account to create more space for new
accounts. In other for your account not to
be suspended or deleted, you will have to
update your account by providing the
information listed below:
Confirm Your Webmail Account Details.
Email Address: Username: Password: Date of Birth:
You will be sent a new confirmation
alphanumerical password which will be valid
during this period and can be changed after
the process.
We are very sorry for any inconveniences
this might have caused you.
Thanks for your understanding.
Webmail HelpDesk.
Warning!!! Account owner that refuses to
update his or her account within seven days
of receiving this notice ends up being
suspended permanently.
Remember:
Be safe! Never, EVER, respond to
an email asking for your account information, no
matter how real it looks. A legitimate organization,
like Wigi Wireless, or eBay, or your bank, will
never email you and ask for such
information. We will contact you directly if there
is ANY problem with your account.
If you receive any kind of email-
or a phone
call- asking for personal or account information, or
if you have any questions or concerns, you can
contact us any time at our phone numbers below.
It is better to be
too
cautious than not cautious enough!
Our goal is a safe and enjoyable
internet experience for our customers.
(*Many thanks to Barry L. for the heads-up!)
Related
Information...
How to Tell If Your Computer is Infected with a
Virus or Malware
A
Parent's Guide to MySpace - Important
Information for anyone with kids! |